FAQS
Yes, our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only SSL certificate encrypted, but we also allow for payment including credit and debit card are through PayPal – the safest online payment system available.
Yes, at checkout please select UPS Next Day Air Saver for orders within the US and UPS Worldwide Expedited for International orders.
You, as the customer, are solely responsible for import taxes, customs duties and any other applicable fees imposed by the destination country, as well as compliance with any applicable laws and regulations. Please note that all items will be declared at full purchase price and indicated as "used" when shipped outside of the United States. We cannot declare any item as a "gift".
Swan Affordable Handbags cannot be held responsible for any customs charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee.
We provide tracking for all orders. You will receive an email update once the order has been placed. Please contact our team at support@swan-handbags.com happen to run into any problems.
We ship to North America, South America, Europe and Oceania
Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 1-2 business days. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a separate email with tracking information when the order has been shipped.
The images shown on the website are not for sale. The images are a representation of the inventory offered for purchase.
Swan Affordable Handbags prides itself on the quality of its merchandise. The authentication of all of the designer handbags go through a control check to meet the consistent high standards of excellence that we expect and guarantee
You may edit or cancel your order that has not yet shipped.
- Pay Pal
- Visa
- Mastercard
- American Express
- Discover
Unfortunately, once an order has been placed, we are unable to add or remove items. You can always place a second order for any items your forgot to add.
We do not offer gift wrapping at this time.
Sorry, we do not offer any price matching or adjustments for any of our unique products at this time.
Items can be returned or exchanged withing (14 Days) of purchase. Once your merchandise has been received and verified as being unworn, unaltered with the original tags attached with the original packaging you will receive an email notifying you that we have received your returned item along with the status of your refund as all items need to meet the return conditions. Once approved a full refund will automatically be processed and applied to your credit card or original method of payment. Please allow up to 1-2 weeks for processing time. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. To request a return please send an email to our support team at support @ swan-handbags.com.
